
manager's job
Managers play a vital role in any Business as a Manager you are not only responsible for your own responsibilities, but as well as your Employees. Managers wear many hats to make sure everything runs as smoothly as possible.
Providing Value Through Service
Workplace Violence
ADDRESSING WORKPLACE VIOLENCE: Planning and preparing for potential workplace altercations is a necessary and proactive step for any business or organization.
Violent workplace incidents can lead to human injury, loss of life and a
damaged business reputation. Employers can be sued for negligent hiring,
supervision, and retention of employees. Small businesses are at risk
because they lack the financial resources to implement effective
preventative measures. An effective workplace violence policy starts with
understanding the various manifestations of violence. Violence can take
the form of words, gestures, intimidation, and bullying.
Any viable threat to cause bodily harm is an act of violence and
constitutes a crime under most state laws. "You need to take action right
away in response to any workplace threat," says John White, president of
Protection\Management. "Then, eventually, someone may well carry out
their threat," White says. What should you do when humor contains a
violent element? In such cases, experts advise that you realized they were
joking, but it's still not acceptable. More troubling are statements for which
a humorous intent is unclear. Experts advise taking the individual aside
and maybe even offer counseling.
Supervisors should be alert for employees who start acting out in
strange ways, such as barricading themselves in their cubicles, Maxey says.
Employees who refuse to take responsibility for their own actions or are
quick to anger can be early signs of greater issues down the road. Every
employer should have a "zero tolerance" workplace violence policy, experts
say. For less extreme behavior, an employer should mandate a system of
progressive discipline. Some state laws allow authorized firearm owners to
keep guns in their cars, so it's best to consult with an attorney.
Envious of an employee's success will make the person more likely to
lash out and cause you to become angry, Bonczyk says. Take steps to calm
any emotional outbursts by aiding help the employee behave better. If the
employee is resistant to change, you may need to look at termination.
Firing a troubled employee can itself lead to an act of violence, so it is
prudent to take steps to reduce the risk of injury. Still, before firing the
individual, consult with an attorney to make sure you comply with all
federal and state laws.
Managers must put forth effort in preventing and preparing for violent
acts in the workplace. It is important for employers to understand that
violence can occur, no matter the size of the business. Conducting detailed
background checks, having a plan of action, and be willing to handle the
situation when one arises. Showing support to the employee who has
dealt with violence is very crucial. Businesses must also remain aware and
prepared for legal issues that can arise when dealing with violence in the
workplace.
Team 4: Topic 6 – Health and Safety
Work Cited
Perry, Phillip M. “Addressing Workplace Violence: Planning and Preparing for Potential Workplace Altercations Is a Necessary and Proactive Step for Any Business or Organization.” Pit & Quarry, vol. 112, no. 9, Mar. 2020, pp. 100–108. EBSCOhost, search.ebscohost.com/login.aspx?direct=true&AuthType=ip,shib&db=bth&AN=142161742&site=bsi-live.