manager's job
Managers play a vital role in any Business as a Manager you are not only responsible for your own responsibilities, but as well as your Employees. Managers wear many hats to make sure everything runs as smoothly as possible.
Providing Value Through Service
Unions in Higher Education – Leadership in the Era of Automation
Whether or not unions have a role to play in universities has long been
debated, with views ranging from philosophical antipathy to wholesale
endorsement. In some jurisdictions, levels of union membership and
support have also varied in response to external and internal factors such
as the centralization of power and decision making. An emerging "threat"
that is garnering increasing levels of concern is that of automation in the
higher education sphere. This development will have fundamental
implications for higher education, as for other service industries. It poses
essential challenges for employee unions in terms of their relevance,
governance, and leadership. This review and commentary will focus on
the Australian context but will be grounded in political economy,
reflecting the tensions between public and private funders and those who
see universities as institutions.
​
There is a traditional perception of universities as being the bastion of
"jobs for life". Such perceptions are no longer grounded. Most universities
are faced with a multiplicity of challenges and demands that they be
flexible, responsive, and relevant. The paper examines the role and
profile of employee unions in the university sector, particularly in relation
to how their role and power are affected by shifts in law, power relations
and perceptions. It also examines the import of the specific challenge of
automation for universities in general and staff.
​
Technology is invading all areas of the economy and society, even those
perhaps considered immune. Tertiary education is an area focused on
disseminating knowledge and skills. Massive Open Online Courses
(MOOCs) appeared on the tertiary education scene in 2008 with the first
for-credit course at the University of Manitoba. There has been an
expansion in the use and application of alternative media to deliver
educational programs. By 2012, 10% of higher education students in the
U.S. were taking courses online with 13.3% involved in blended courses,
according to IFC's latest figures.
​
In many jurisdictions, including Australia, universities wrestle with the
shifting and potentially conflicting demands of multiple stakeholders –
each seeking to hold universities accountable in different ways. The
rhetoric, the message, delivered by these various stakeholders may more
accurately be seen as aligning with and feeding the biases of the
audience. Governments exercise power via funding models, regulatory
structures, and an increased emphasis on competitive forces. For
example, the latest Australian budget provides for an "efficiency-related
claw-back" of teaching-related grant money plus prescribed increases in
student fees.
​
The role and position of employee unions in the tertiary (university)
sector is under discussion. How have the changes and characteristics of
the broader environment shaped and affected the power such unions
have? In an age of expanding and deeper technology pervading the
space, how can unions provide leadership? The power and influence of
unions in the tertiary sector has been affected. Deregulation has been
identified as the major factor in the decline. The Australian NTEU boasted
a nation-wide membership of 28,000 plus from a total workforce of
around 160,000.
​
​
The role of unions in the tertiary sector is shaped by two key factors.
First, there is a suspicion of the role or even place of the union as a
vehicle for industrial action or radical activity. The traditional notion of the
university is being challenged by increasing expectations that universities
operate like businesses. The higher education sector is increasingly
competition-driven, seeking advantage in existing markets and share in
new ones. Academic work is more likely to be unstable, ever-changing,
and less central to university discourse. MOOCs are increasingly
important in their capacity to expose tensions between the various
interests and stakeholders in higher education. Much of this can be
ascribed to changes in capital markets (or weaknesses) involving
overproduction and a decline in profits, leading to stagnation in incomes
and an expansion in precarious labor.
​
The permanent education workforce may be highly unionized, but one
major impact of technology on universities is casualization and/or
contract-based staffing. The higher the degree of precariousness of
employment, the lower the level of union membership. This can be
ascribed to uncertainty of income, lack of power over the negotiation
process and personal and career profile. unsecure work is increasingly
becoming a norm and an area of on-going concern for employees. Job
specialization and isolation will increase, both bad news for unions that
rely on collegiality. Unions need to look to maintain virtual collegial
networks through which members can connect, articulate, and solve
common challenges.
​
Work Cited
Wells, Philippa, and Coral Ingley. “Unions in Higher Education-Leadership in the Era of Automation.” Proceedings of the International Conference on Intellectual Capital, Knowledge Management & Organizational Learning, Jan. 2017, pp. 513–520. EBSCOhost,search.ebscohost.com/login.aspx?direct=true&AuthType=ip,shib&db=bth&AN=126894494&site=bsi-live.