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Groupthink Summary
Reducing Groupthink and Improving Decision Making in Risk Workshops
Many people have been in a circumstance featuring groupthink, in which group members try to
obtain a common opinion for the sake of harmony. Members frequently disregard their personal
beliefs in order to concur with the majority viewpoint. Even when members disagree with the
group's judgments, they tend to remain silent, preferring to keep the peace rather than shatter the
crowd's homogeneity for fear of isolation. Groupthink is a psychological condition that makes it
difficult to make rational decisions. Improving engagement can be done by properly structuring a
risk workshop and introducing anonymous voting. As a result of reducing groupthink, risk
evaluations will be more accurate.
Even in the best of circumstances, risk workshops may be challenging. Even if you succeed in
herding team members, managers, and executives into rooms, getting the engagement needed for
members to critically analyze the assumptions that underpin risk and strategy outcomes is
difficult. When it comes to judging measures of Likelihood (L) and Consequence (C), the
choices are frequently influenced by groupthink, a psychological phenomenon. This article
explains what groupthink is and how the Blue Mountains City Council's Governance & Risk
Team (GRT) adopted some easy tactics to combat it during risk workshops.
When correctly planned, risk workshops can and do work. Groupthink must be minimized in
order to acquire the best risk estimates from members. Allowing members to vote anonymously
on their choices is an effective way to achieve this goal. Individuals of two concurrent
workshops had extremely varied perceptions of danger, as revealed in this article, which would
not be present if members were not in the same workshop.
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De la Piedad X, Field D and Rachlin H, 2006, ‘The Influence of Prior Choices on Current Choice’, Journal of the Experimental Analysis of Behavior, https://www.ncbi.nlm.nih.gov/pmc/articles/PMC1397795/ (accessed 8 May 2019).
Dietrich C, 2010, ‘Decision Making: Factors that Influence Decision Making, Heuristics Used, and Decision Outcomes’, Inquiries Journal, http://www.inquiriesjournal.com/articles/180/decision-making-factors-thatinfluence-decision-making-heuristics-used-and-decision-outcomes (accessed 8 May 2019).
