manager's job

The Manager’s Job Folklore and Fact:

 

If you ask a manager what they do, they'll probably say they plan, organize, coordinate, and control. Then keep an eye on what they do. Don't be surprised if you don't understand what

you're seeing.

 

 For more than half a century, the science of management, which is so dedicated to advancement and change, has not seriously addressed the basic question: What do managers do? How can we

educate management without a proper answer? How can we make planning and information systems for managers more effective? How can we improve management practice in any way?

 

In the modern organization, our ignorance of the nature of managerial work manifests itself in a variety of ways: boasts by successful managers who never spent a single day in a management training program; turnover of corporate planners who never quite understood what the manager wanted; and computer consoles gathering dust in the back room because the managers never used the fancy online tools.

 

The manager's job can be broken down into different "roles," or organized collections of behaviors associated with a specific position. There are 10 roles described in this article. As we'll

see, formal authority leads to the three interpersonal roles, which lead to the three informational roles, allowing the manager to perform the four decisional roles.

 

 

mintzberg, henry. “The Managers Job Folklore and Fact.” Harvard Business Review, www.stempeldrang.nl/uploads/4/8/5/5/4855530/mintzberg.pdf.